Support

Help by your side, at every step.

Providing technology support since 1998


With over 20 years of experience in supporting businesses with their IT solutions, we know what every business needs.

We don’t see ourselves as an IT provider, but a business IT partner. With over 20 years’ experience delivering IT solutions to businesses, many of our customers have been with us since the start. Our objective does not stop at providing IT support, we aim to make your business better through improving your IT solutions. By providing the best professional support and advice, supplying the right hardware and implementing targeted software solutions we guarantee a positive experience every time.

Contract support services

We offer three standard levels of IT Support, however every business is unique and your may require a bespoke, tailored IT package. We always start our new business partnerships with a full onsite IT review survey, to establish what your needs are. Whatever the size of your business, the level of support required, or budget restrictions of your business, we have a package to suit. Our priority is meeting the needs of your company and IT system, and will update you with required updates and improvements.

Trusted support from the experts

With over 20 years of experience, our technical team are highly qualified, experienced and friendly. We can help with a simple telephone call, easy remote access to your machine, a rapid onsite visit or even computer repairs back at our IT lab. Our main objective is to get you back up and running as quickly as possible.

We cater for the full range of hardware services and have access to an extensive range of nationwide supplies to ensure quality components and the most up to date products on the market.

Commitment to continued learning and certification

We also operate a focused software learning program for our staff and undergo rigorous training and testing schedules in place by the major vendors to ensure our product ability and knowledge is first rate. Equipped with these ongoing skill sets, our staff are capable of highlighting, diagnosing and rectifying countless issues with software installations, configurations and deployments in rapid time.

Support tracking app

Our Support Tracking App is available to all clients with a support contract. This app can track every aspect of your business IT function; Every support call with us, once completed, is automatically logged here for you to view and allows you to see the details of all work carried out by our team.

This portal can be used to..

  • View up to the minute info and stats on your account
  • Easily see hourly support usage and contract hours remaining
  • Add company hardware for tracking and inventory
  • Valuing your existing hardware and depreciate over time
  • Add and manage additional work and hardware yourself
  • See what type of support you have required
  • Highlights trends in your support requirements
  • Highlights what areas of your IT need further attention
  • Identifying where consistent problems lie

Click here for a demo video or for a live demo of our Client Portal please contact us.

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